In the wake of TikTok leaving and coming back. Apps debating what matters to their leaders. And more so, what matters to their users. More apps are coming…and they’re paving the way for greater ownership and authenticity to be present.

Starting with Bluesky…

Bluesky, developed by Jack Dorsey, has blown up recently and as a potential player in the social app landscape. It offers a decentralized platform where users can engage in conversations without the constraints often found on traditional social media networks. This unique architecture allows for greater user control over their data and the types of interactions they have, which is increasingly appealing in a climate where privacy concerns are looming more than ever.

Brands should take notice of Bluesky for several reasons. The app is attracting a diverse audience that includes tech-savvy individuals, creatives, and early adopters who are keen on exploring new digital frontiers. This demographic is often more engaged and willing to interact with brands in innovative ways, making it an attractive space for marketing and brand-building efforts. More so, Bluesky could lead to a more organic and authentic interaction, providing brands with the opportunity to cultivate genuine relationships with their audience. And influencers can have a new space to grow their brands. Or perhaps a new breed of influencers may bloom.

As Bluesky continues to grow, it may present significant advantages over the original social apps that have us on doom scrolls. It uses a protocol called AT Protocol, allowing users to create and manage their own experiences, such as customizing their feeds. This approach not only empowers users but also fosters a sense of community, as content is often more focused on quality and relevance rather than algorithms that prioritize engagement metrics.

The app’s interface is user-friendly and familiar, making it easy for users transitioning from platforms like Twitter. Content can be shared in various formats, including text, images, and links, promoting diverse interactions. Additionally, Bluesky encourages user feedback and suggestions, which can lead to continuous improvements and features that cater to the community’s needs.

Brands can leverage Bluesky by engaging authentically with users, participating in conversations, and utilizing the platform’s unique features to promote their messages. With its growing user base, brands that establish a presence early on may benefit from increased visibility and loyalty among users who appreciate their innovative approach.

Brands can build a community on Bluesky by adopting a few key tactics right away, that are not too different from other social platforms. The key being adapting to the users who use this platform and not just putting out what you want to put out:

• Engage Authentically: Brands should focus on genuine interactions with users. Respond to comments, participate in discussions, and share user-generated content to foster a sense of belonging.

• Create Valuable Content: Share content that resonates with the community’s interests. This could include informative posts, entertaining media, or thought leadership pieces that encourage conversation.

• Leverage Customization Features: Utilize the platform’s customization options to tailor messaging and content to specific audiences. This personal touch can enhance user engagement and loyalty.

• Encourage Feedback and Participation: Actively solicit user feedback on products and services. This not only improves offerings but also makes users feel valued and heard, which can strengthen community ties.

Brands can measure success on Bluesky through several metrics and strategies:

• Engagement Metrics: Track likes, shares, comments, and replies to gauge how users interact with your content. High engagement levels indicate that your messaging resonates with the audience.

• Follower Growth: Monitor the increase in followers over time. A growing follower base suggests that your brand is gaining traction and interest within the community.

• User Feedback: Pay attention to qualitative feedback from users. Comments, suggestions, and direct interactions can provide insights into customer sentiment and areas for improvement.

• Content Performance: Analyze which types of content generate the most engagement. Understanding what works best allows brands to refine their content strategy for better results in the future.

Brands should be mindful of several common pitfalls when engaging on Bluesky:

• Lack of Authenticity: Users can easily detect inauthentic interactions. Brands should avoid overly promotional content that feels disingenuous and instead focus on building real connections.

• Ignoring Feedback: Failing to engage with user feedback can alienate the audience. Brands should actively listen to their community and adapt their strategies based on user input.

• Neglecting Community Guidelines: Not adhering to Bluesky’s community standards can lead to negative repercussions, including account restrictions. Brands should familiarize themselves with these guidelines to avoid pitfalls.

• Overlooking Content Variety: Sticking to one type of content can become monotonous. Brands should diversify their posts with a mix of formats, including images, videos, and polls to keep the audience engaged.

And guess what – Bluesky is getting its own photo-sharing app. So more is coming…are you ready?

Since Facebook Live, Periscope (Twitter), Meerkat, Snapchat, Youtube, Instagram and Twitch…live social has been an ever-evolving social beast. There are endless engagement benefits for influencers and brands who are taking advantage, and it has yet to die down.

According to Social Media Examiner, “Live social video also has a benefit that even television lacks: the audience can participate. Viewers watching a live stream on a social media platform can write in their comments. The broadcaster can then read and reply to comments, and allow the audience to influence the content of the live video as it’s being created.” The ability to ask about a new medical solution, product launch, fashion line, or a sports tournament while the conversation is being announced is a luxury. It’s an advantage that social media has allowed us to be more connected — as humans — and as brands with humans.

Of course, each platform/channel has its own distinct benefits based on the audience who uses it, the purpose they use it for, and the content typically distributed and shared upon it. For example, Facebook is advantageous for live-action shots from events and the perfect way to reach large audiences. In turn you have Instagram (although owned by Facebook), which due to its disappearing content has a smaller share of said audience despite followers. However, because of the non-permanence of said content, it creates more intrigue, excitement, and a reason to check-in to the stream. It becomes more of a tune in experience as TV used to be before you could record. An exclusive experience to that moment…and if you miss it, you’re left out. And the fear of missing out (FOMO) is too large to allow that to happen.

However, just because your brand uses social media to post content in real time, planning is still necessary, like any other video content. There must be a strategy with a script, crew, cast (if needed), location chosen, lighting, ensuring sound will record ok, storyboards, and of course, running through the story once to ensure it makes sense before the real thing.

So why are some brands abandoning live social within their social efforts and strategy?

Some may believe that live social isn’t providing the ROI or engagement they want or need to be visible to their audience, and make a true difference through social content. However, it’s not always about the quantity of viewers, but the quality. The percentage of folks who engaged from the those who watched. In turn, did they create an action after? Did it create awareness of the brand’s service or product? We can’t expect a 5-10 minute live stream to convert a customer through our mortgage CRM, but we can create awareness, engagement, and provide an opportunity for potential customers to understand the brand better, and truly connect with the brand rather than through an advertisement, blog post or white paper. It provides a connection point that is more human and personal – creating trust, whether you’re a B2C or B2B brand.

My theory? Have a test and learn approach for your social content. Find the channel that connects best with your audience. Create a video plan and test up to 3 videos to see what type of return they provide. Did they go without response or views? Or were you able to engage with your current audience? Find new audience members? Engagement is worth more than eyeballs in this instance, and we must determine what type of engagement matters to the brand and the purpose of the content being disseminated.

Is your competitor kicking butt in live social? Are they taking advantage? Then why aren’t you?

Be a brand that other brands show in best practice manuals — demonstrate that your brand understands digital and social, and how true consumer connections can be made through transparency and trust, using the largest channel in our hands today – mobile and digital/social.

Gone are the days of just Facebook and Twitter as the main players. Nowadays, there are countless apps popping up, and typically being born from the original pack, or at least being acquired by them.

To date we have: Facebook, Twitter (yes, still here), YouTube, Instagram, Pinterest, and Snapchat (in no particular order). The visual platforms with content that lasts temporarily seem to be all the rage. They allow consumers to share with less fear, and feel excited to consume content that is more exclusive by brands. However, it doesn’t mean the players like Pinterest are going anywhere. They have a different focus, and a different purpose for the consumer who uses it. As snapchat is for quick consumption, Pinterest is for taking the time to peruse and discover.

Pinterest has been a contender for a while, being known for it’s pivotal role in referral traffic to websites, and hitting the consumer during moments of discovery and planning, with a visual tool that makes it simple and easy. People (although still mainly female) use it to plan life events (i.e. Marriage, babies) and festivities. They look for large inspiration, as well as daily ones. For example, one person may go on Pinterest to find their meal prep recipes for the week, while another may go on to plan their friend’s bridal shower.

But why should your brand care? According to Social Draft, “nearly 75% of Pinterest users have purchased something on the platform or because of the platform.” So you’re thinking, ok great – but will they look at my product or brand? Considering the average time on the channel is about 15 minutes, there’s a good amount of time to get your brand out there, with the right search optimization (keyword strategy) and frequency of posts (on average 5x a day) with bright, quality images that grab consumer eyes on the channel.

The other cool thing is that according to social marketing writing, 80% of content are re-pins – meaning that people are likely to share your content if they find it beneficial to themselves and their own community. And if you’re in the food and drink category, you’ve basically hit a goldmine as it’s one of the top 3 categories on Pinterest. And some of the most re-pinned words include “bake” and “recipe” … Yes, goldmine.

But if your brand has other categories to consider, think through the trending topics as they’re most likely to get repined, and/or hit up your target audience based on categories and days that hit hardest for them. For example: Fitness (Monday), Fashion (Thursday), and Travel (Saturday).

Still not convinced? According to viral woot:

• A Pinner who close-ups on a pin is 1.6x more likely to sign up or convert.
• A Pinner who saves is 3.9x more likely to sign up and 1.6x more likely to convert.
• A Pinner who clicks thru is 4.5x more likely to sign up and 7x more likely to convert.

But before you go there, remember to focus on your content and the quality of it too. For example, the color tone that does the best is reddish-orange. It’s also good to have a couple dominant colors, rather than the blue/white that works better on Instagram. Lastly, it’s best to have no faces/people as objects with minimal background perform best.

In the end, it’s always about test and learn and seeing what works best for your brand and content strategy. This month, pick five pinterest tactics, that ladder up to your overall channel strategy, and see which ones work best for your brand’s content. Then…do it again.

Originally written for Social Media club. 

Today, live streaming has taken a new identity. Multiple identities in fact. From Meerkat (sorry buddy), to Periscope (from Twitter) to Facebook Live to YouTube Live (and many other players we just can’t remember the names of), live stream has become a necessity for digital marketers today. It’s not a tool we are considering, it’s a tool we have to consider as marketers. Especially, if your audience includes the millennial audience, you are already behind if you are not live streaming your content.