Facebook Part III: Facebook Graph Search

 

facebook graph search

So, some of us were “cool” enough to be selected into Facebook’s Beta of their Graph Search a few months back. Lucky us. We played around with the options of searching broader topics, friends of friends, images, and other such info. Now the Facebook Graph Search is opening to all users and has even more search options. What does this mean for your fashion business? Let’s break it down…

Consumers Can Now

  • Be connected to a larger network of people for business and pleasure
  • Find more of what friends like and recommend in the categories of music, brands, products, restaurants, places to visit, etc.
  • Find visual content that friends share specific to what users want to see (ex. Photos from a specific event or place)

Brands Care Because

  • Users can find your business on Facebook through their searches
  • Users can find when friends talk about your business
  • Users can find your services or products when searching for a specific want or need

What To Do

  • Ensure your Facebook page is kept up to date including your about section (location, contact info, etc)
  • Ensure your page is fresh with new and consistent content
  • Be visual with your content
  • Keep your images tagged appropriately
  • Ensure your content has search friendly keywords
  • Make it shareable and easy to find

Read more on what your brand should be doing and our prediction for how this affects you in the future on my full post at Startup Fashion

Facebook Part II: Best Practices for Posting on Facebook

posting on facebook

Last week we discussed “What your brand should keep in mind about Facebook Updates“.  In continuing with our series on how to use use Facebook for your fashion brand, we’re going to cover best practices for posting.

While there are some standards, best practices for posting on Facebook vary.  I will caveat the below by stating  two things:

  • It is imperative for each brand to test and learn to see what works best for your brand’s audience  - each brand is different and timing and posting days will vary.
  • Consider is the habits of your audience and the demographics. Are they mostly college students or working adults? Take note as this will impact not just your posting format but also your time and frequency.

Here are some best practices to start with as you begin to test and learn and determine what works best for your brand:

Posting Times:

  • Early Morning
  • After Work
  • Late Night

Posting Days:

  • Monday through Thursday
  • Friday tends to produce the least engagement and reach
  • Weekends work for some; while others have a harder time with it. This in one of those instances when you really need to test. Try   both Saturday and Sunday, morning, afternoon, and evening.

Note: We find Sunday evening to be a great time to post on Facebook.  Maybe that’s because you all are getting your selves geared up for the week ahead!

Post Frequency:

  • Not more than twice a day
  • Not more than 10 times a week

Because of the Facebook algorithm, posting more than twice a day tends to be a waste of time for smaller brands. The reach just isn’t there.

To read more tips on Posting Format and Style, check out my full post on Startup Fashion

Want more tips? Ask below in Comments!

Facebook for your Brand Part 1: Managing Facebook Updates

Facebook for your fashion business

Facebook – a channel, a sandbox, a social network, a place for brands and consumers to share content and engage – is continuously growing and adapting. In turn, brands need to adapt and change their strategy towards the channel as these changes occur – whether it’s the latest and great Hashtags, pictures being allowed in comments, or just another change to the algorithm.

In this 5 part series I will cover various aspects you should consider when using Facebook as a tool for growing your fashion business.

What your brand should keep in mind about Facebook Updates:

Hashtags:

  • User adoption is still just trickling in as hashtags are rolled out to the network audience.
  • Hashtags are not functional on mobile yet.
  • It’s a good time to dip one’s toes in and play around with using them in your posts (especially those that relate to Twitter content for cross promotion on campaigns). You may find that you like them.  You may find that you don’t.
  • Listening through tools will not work yet as this functionality will need to be integrated as it was done with Twitter before.
  • This will undoubtedly increase the ability to leverage a large audience and visibility around content, especially when paid options become available (prediction: down the road).
  • Repeat: Cross Promotion on various platforms is now easier.

Images in Comments:

  • This doesn’t work in mobile yet, but should be rolled out soon
  • Allows for greater sharing of visual content by fans. Think about User Generated Content and how this functinality can really build and grow a conversation within your comments.
  • An increase in monitoring and listening will undoubtedly be needed
  • An obvious movement towards more visual content on Facebook (as with Instagram, tumblr and pinterest)

To delve deeper into the Facebook Algorithm, check out my full post here on Startup Fashion

How to: Avoid Social Media Overload

social media overload

Social Media is not just about Facebook and Twitter, and most community managers understand it takes a lot more effort than just scheduling a tweet or post. As an independent designer, you are most likely your own community manager with a limited amount of spare time to get it done.

Unfortunately for some, social media overload can occur and a day’s work can become a tad more daunting.

Rather than submitting to this overload, prepare in advance, and get ahead of the madness with these 3 tips…

Set up listening feeds

In order to be relevant to your audience, you as a brand must listen first, and listen often to what the audience is saying, what the competition is doing, and what is occurring in daily culture and news.

Yes – that’s a lot to listen to each day, but not impossible. The key is to set up listening feeds such as RSS for your social media with specific keywords (including your brand name so you know when it’s mentioned).

Simple tools like Hootsuite are great for twitter lists as well which allow you to group your audience, the competition, and news handles in a way that it’s easier to listen and also easier to respond in a more real time manner.

Have allotted time each day

There will never be enough hours in the day for everything, but it’s important to make time to listen, monitor, and engage with your audience.

Thoughtful comments, answering questions, and asking questions in return are some of the foundational pillars of a good social media strategy.

To get my tip on allotting time and more info on how to avoid social media overload including figuring out your home base, check our my full post on Startup Fashion!

The Habits of Teens on Social Media

When it comes to social media there are tons of flavors ranging from the “generic” Facebook to the eclectic Vine and Snapchat. Teenagers are notorious for being experimental and checking out new things, and not just following the norm. When it comes to social media, it’s not much different.

1. My Mom’s on Facebook: Nowadays with the influx of individuals in their 30s, 40s, 50s and older joining and becoming more active on Facebook, teenagers are becoming less active or less willing to share as much on the platform. They feel it’s “less cool” and also don’t want their parents to see everything they share. Although there are privacy settings, it’s not the same when it’s not a place they can share so freely as they did before their parents joined.

2. Photos, Photos, and more Photos: We all know that photos are some of the most shared pieces of content across social media and when it comes to teenagers it’s not much different. Teens love to take and share photos, especially on apps like Instagram where you can play around with the filters and make them look unique and fun. Additionally, teens feel they can have just as good of a conversation on Instagram as they had on Facebook through the comments under pictures.

3. Privacy? - Teens although caring about not having their parents see their content, are sometimes more carefree with what they share. Some pictures show more than they should; they share contact information; and connect with as many friends and celebrities as possible – because they can.

4. tumblr - A quick and easy location for teens to blog about their daily lives, passions, and follow brands they love. It’s a way for them to expand on their careers during high school and college and get noticed sooner. Your resume only says so much, your blog can say so much more nowadays.

5. Try it and Move on - As the shiny object syndrome proves, there are so many social media channels that teens try new ones, get bored, and find a new one the following week. Some last longer, but they need real traction to do so including being easy to use, share, and have their friends join too.

What does this all mean you ask? If brands want to reach this target audience, they need to keep an eye on what’s hot for teens, and where they are interacting the most. It may be not facebook, but instagram, tumblr, twitter, and other easy to use and share platforms (especially visual) seem to be great venues to find and engage these teens.

Note: Some of this information was obtained through speaking with high school graduates and college freshmen and what they prefer on a daily basis and why.

Note: This post was originally written for socialnomics, and my post can also be found here.

Further Reading:

http://socialmediatoday.com/leaderswest/1494041/infographic-teenage-social-media-behavior-2013

http://www.edsocialmedia.com/2013/05/teens-social-media-5-highlights-of-pew-study/

3 Tips for Approaching Personal And Business in Social Media

personal and business social media

When it comes to social media, creating a strict line between personal and business isn’t always so easy, especially when it comes to your personal brand and the business you’ve started.

You are invested in both, and often your personal brand is an extension of the business you created. Just look at Pete Cashmore and Mashable – he uses his own Twitter handle to promote Mashable content every day. Additionally, the Mashable account is still under his name because he has built such great recognition for his personal brand.

This is not to say that’s for everyone, but let’s look at a few best practices on how to approach personal and business in social media.

Facebook Fan Page – A Must

There is definitely a line drawn when it comes to Facebook. You don’t want your business to come from your profile page when that’s about you, not your business.

A fan page is meant for a business specifically and is a much more appropriate way to sell one’s ideas, offerings, services, and products – especially since you can create ads for your posts to increase the amount of people who may see the content.

Cross promotion is great

Cross promotion through one’s personal accounts is a great way to add traffic and increase eyeballs. Your friends will support your work and hopefully share the content as well.

Furthermore, if your personal brand has more followers than your actual brand, then it’s a great way to help direct people to your fan page or website or whatever your objective may be. Use the audience you have!

To read more on the channels that may blend when it comes to personal and business in social media, check out my full post on Startup Fashion

How To: Use Hashtags in Your Social Media Efforts the Right Way

hashtags

Hashtags continue to grow in popularity, and not just on Twitter. People use them even in common phrases when they speak to one another too!

But what’s the right way to effectively use hashtags in social media for your brand’s campaigns? Let’s take a deeper look:

Why do brands use hashtags

  • To corral conversation around a topic such as a fashion line, an event, or a product/service
  • To continue the conversation online such as from a video, article, or event
  • To join a conversation with a pre-existing hashtag and contribute the valuable content your brand has
  • To bring awareness to the brand/topic/tweet
  • To bring engagement around a topic such as a new fashion line
  • To utilize the second screen / socialize TV such as around an event like the oscars
  • Cross promote content across social channels – ex. email and twitter
  • To corral conversation in Twitter chats and be able to respond and follow more easily

Quick tips on creating tweets with hashtags

  • Use 1 to 2 hashtags in a Tweet (not more or people get lost in all the ###s)
  • CamelCap the hashtag: #dontdothis #DoThis
  • Be sure to keep your hashtag short and easy to remember. By keeping the hashtag brief, you’ll save your audience some room to include more commentary about your content in their RT.

Quick tips on choosing and introducing a new hashtag

  • Jumping Into Conversations: Introduce your hashtag by piggy-backing on trending or relevant hashtags when applicable to the content and/or conversation.
  • Use your social real estate – add your main hashtag in your Twitter Bio and cross promote across social media and other marketing
To read more tips and learn what to avoid when using hashtags and monitoring your conversation – check out my full post on Startup Fashion

How your Fashion Brand Can Avoid these Four Social Media Pitfalls

Social Media Pitfalls

Social media and fashion – a great match. Social media allows for real time engagement around visually rich content, which fashion brands are known for.

And while some brands are amazing at it, knowing their audience and how to give them the content they want, when they want it, and where they want it … some fall in the cracks of things to avoid when optimizing one’s social media.

Here are 4 social media pitfalls to avoid:

Shiny object syndrome

A new platform, a new shiny object. Just because there’s a new way to do videos or share photos, doesn’t mean it’s right for your brand. Before you jump in without a parachute, go back to your strategy. Does this fit your brand? Is it where your audience plays and engages? Will it help awareness and engagement (if these are your goals)? Consider these questions before blindly running towards the next new platform or channel.

Strategy what?

Unfortunately for some brands, they jump into social media – setting up a Facebook page and Twitter profile and begin to tweet and post without any method to their madness. Don’t be that foolish brand. Take some time and put some ink to paper on what your brand’s overall social strategy is. Then consider which channels to embark on first – and how to roll out your content.

Note - without content (on a consistent basis), there is no social for your brand.

To read my two other tips on brand love and measurement, check out my full post on Startup Fashion

5 Ways to Enhance Your Brand’s Search Marketing

Search marketing is fairly complex. It goes beyond the organization of a simple keyword list that would be effective to optimize one’s content. However, each marketer needs to know the basics and how to enhance their search marketing. Let’s dig a little deeper into some of the basics:

1.     Fresh Content: Each site and/or blog needs fresh content to survive – whether it is paid search marketing or organic content. Content allows for keywords to be utilized throughout the site. Meta data can be implemented. Images and videos with alt tags and descriptions add to the value of the content as well. It is also imperative to remember that fresh content should be consistently updated, and posted on a regular, frequent basis. Once a month won’t cut it. Once a week may not even do the trick when starting out. Think, daily when creating fresh content.

Pro Example: Amex Open Forum. This brand with a team of content writers and outside influencers is able to update their content not just daily, but even hourly.

2.     Links, Links, and More Links: Linking back to your own content is always helpful. For example, if you are writing a post on search engine marketing, perhaps link back to a post on content strategy that extends the conversation.

Tip: Ensure that your anchor text is keywords that help build further SEO. For example, use keywords that help readers know where the link will lead (ensuring they do actually work). Additionally the text will help the search engines possibly rank the sites higher due to search and relevancy.

3.     Social Media is a Search booster: There are many ways to distribute your content based upon the type of content and your audience. For example, if your audience is highly digital and found on most social channels, then you can consider the following:

  • Distribute your content across your social media channels such as Facebook and Twitter (assuming your brand has a presence there and your audience engages on these channels).
  • Ask influencers to share with their audience. Note – it will take time and research to find influencers who are a good representation of the brand, have a decent social following, and are willing and excited to talk on the brand’s behalf.
  • Ask your guest bloggers to post and share with their audiences. They are normally happy to do so.
  • If your policy allows guest bloggers to repost- have them link back to your site.

In the end, the more places people can find your SEO friendly URL and content, the better.

4.     Mobile: It starts with making sure your site and content is mobile friendly. Although you can have a mobile site, a responsive design is usually better as it adapts to your device rather than sending you to another version of your sight. Check to see how much of your audience views your content via mobile. (Are they using tablets? smart phones? or just desktop? or all of the above). Then see what you can do to boost that SEO whether it’s by amplifying with mobile ads or increasing content spread on both desktop and mobile. Mobile ads can get expensive, but if your brand has the budget and is willing to experiment, it may be worth the effort to try distribution across mobile via search and ads. Cross screen is the new ‘black’!

5.     Test & Learn: Tried and true, you cannot forget to test keywords to see which ones work for you. Test content; see what your audience likes most. Test your social network distribution and see which content works best where. And most of all just don’t be afraid to test.

Note to remember: There’s not one thing you can do to amplify SEO for search. It’s about testing and learning of course – but all of the pieces above (and more) are apart of the algorithm to help search rankings and referral traffic to one’s site. Remember to utilize to each piece.

Sources:

Note: this post was originally written for Social Media Club and can also be found here.

Wearable Technology – the Hot New Trend

Wearable technology is all the rage, ranging from fitness measuring devices like the fitbit to smart watches that will connect to your smart phone to Google Glass which will let you control even more “without your fingertips” to clothing that detects temperatures, heart rates and even environmental changes. What’s the hot new toy now? In my humble opinion, I am “geeking” out about the latest in wearable tech fashion such as these dresses that change colors based upon what’s going on inside your body or environment.

This is huge for the medical industry, fitness industry and brands overall. Why you ask? Wouldn’t it be great to know when your heart rate is too high and you need to slow your run down or grab some water? I foresee apps like Runkeeper partnering with such types of tech to give their audience a head’s up. What if the temperature is dropping and you’re hiking pretty far up, and need to head back? Wouldn’t it be great to get an alert through the fabric of your underarmour shirt?
Imagine if you’re a celebrity on stage and want your audience to see your tweets live or the hashtag for your event? Forget a live stream on a screen, why not giveaway tshirts that show the hashtag on them in different light settings? Have your live tweets show up on the tshirts too.
Now if that’s not contextual relevance, what is?
Tech is sexy and you know it.
Note – This post was originally posted on Socialnomics and can also be found here.

5 Items to Test in your Brand’s Email Marketing Campaign

Most brands realize that when it comes to marketing, it’s vital to “test and learn, test and learn, and a  test and learn some more.” Split testing, or A/B testing, your marketing efforts is helpful for determining what practices are the most effective in reaching your goals.

Let’s take one marketing example to  apply how this would work: email marketing.

Five items to consider testing when investing in email marketing efforts:

  1. Subject Lines: If your email has an offer, or a newsletter, or a blog post – consider testing different subject lines to see which ones get more open rates. For example consider tweaking the subject lines for personalization, region, or just persuasive verbage. TIP: keep it under 50 characters.
  2. Images: Consider two different images in the email body to which ones may help persuade the reader to click through to the content. For example is it an individual in the image or the product that helps persuade the reader to click through or perform your call to action.
  3. Opening Paragraphs: Most individuals preview emails in their inbox before opening which includes the first couple sentences of the opening paragraph of the email. Focus on making these two sentences the most appealing and reiterating the subject line in some shape or form to reinforce why they looked in the first place.

To read my other 3 items to test which include opening paragraphs, CTAs, and the day and times to send out the emails, read my full post on Startup Fashion.

Image Source: http://tweakyourbiz.com/marketing/2012/03/23/10-reasons-your-business-should-use-email-marketing/

Mobile Strategy for your Small Business

 Small Businesses are realizing that mobile is meant for “today”, not “tomorrow” – and it’s time to get on board before falling behind. Mobile isn’t just about having an app (but it is one option). Being mobile can mean having a mobile site (or responsive design), an app that allows the consumer to interact with the brand, mobile payment options, and/or mobile advertisements. Where should your small business jump in? My advice – ensure you have a mobile site before anything else. Not sure? Consider how many of your target market use smart phones and how often they access your site through their mobile device over their laptop. If your site isn’t optimized for mobile, you are falling short.

Easier than you Think: Building a mobile site can be as simple as converting your site to a mobile one – which allows your consumers to choose which one they use to view your site when they search for it via mobile. If your brand has a little more resources to commit – my vote is the responsive design. It conforms to whatever device your on immediately.

Ready to take the next step: A mobile app is not for every brand. An app should solve a need. One example would be a utility app or one that allows to shop the store through an app (ex. Amazon) rather than having to go to the site each time with your account.

Mobile Payment: Allowing consumers to pay with a mobile app is a great way to simplify things for a brand and for the consumer. The Small business and charity –Charity Water – does this well. They use Square in order to allow easy credit card payment on iPads, and also allowing consumers to feel secure about their transactions. Charity Water has been doing great things around the world, and being mobile friendly is key for them. They use mobile devices, mobile payment transactions, and social media such as Twitter which is imperative to their awareness and engagement.

Can’t forget Social: As seen by Charity Water, social networks like Twitter which are mainly done via mobile are key to not just awareness, but also promotion, content distribution, and engagement with a brand. Yes it takes resources, effort, strategy, and money – but it is essential to almost any small business.

Ads, Ads, and More Ads: Mobile ads are a whole other ball game and take a large amount of resources. It’s not a few hundred dollars a week like some google adword campaigns, but can cost at minimum 10s of thousands on a monthly basis. It takes a larger commitment, and is usually best after a small business is lucrative or has the backing to do so.

Small business – does not mean small mobile strategy. Small businesses can play like the big boys too.

Image source: http://www.toowaybroadband.co.uk/newsReach/Prepare-mobile-and-tablet-versions-of-websites,-firms-advised_ID_801329603/

Note: this post was originally written for socialnomics and my post can be found here.

Building Community through Storytelling Apps Like Cowbird, YouTube and Tumblr

Many brands today are still figuring out how to tell their story, show the human side of the brand, and connect with their audience on a deeper level than just their products and services. If that isn’t hard enough, there are a myriad of avenues by which to do so…should your brand use Facebook, a blog, YouTube,  Pinterest, none, or all of the above? It’s important for each brand to see where their audience is first, and use the tools that most resonate with their audience and engages them where they prefer to be engaged. However, it doesn’t hurt to try new tools and see if they “fit” the brand’s identity as well as the audience. Test and Learn – great motto.

3 Tools to consider and see if they “fit” and why:

(1) Cowbird - Use photos, text, and/or sound to tell the story of a moment in time, a brand, a product, a service, a person who works there, a consumer, or what have you. Video isn’t available (as of yet), and it’s only a web service (although apparently mobile friendly), but it appears to have a growing community as photos are so easily uploaded and shared. People love to tell “their story” and brands can collaborate with cowbird to tell a “saga” or something more. However there is currently no advertising as they are trying to keep it pure to contributors. Benefit for brands? A community of people who are engrossed in stories and visual content – and ones who will share, and engage with it via “likes” or “re-telling” a story (basically like a re-blog on twitter, which is a high value action on this platform). Also the potential opportunity to partner with Cowbird for feature content.

(2) YouTube: The Archive and the storytelling vehicle that has lasted the test of time. Video like photos are a great tool to tell a brand’s story. It can be used to tell a six second snippet (the “vine” rage) or it can be longer and tell a consumer’s journey, a sneak peek on a product line, the inside scoop on an event, or how and why an employee loves every moment of working for a particular brand. Whatever the video may be – it is a piece of the brand – and it’s story. Not sure how to break into video content? Not sure if you can afford it? Start small; start simple but start with a content strategy on how that video will amplify your current brand’s story and/or revive it from the dead. Did I mention it’s only one of the largest search engine’s on the web? Cough Cough – SEO (huge perk).

Great Example: The Lego Story [Watch The Video]

(3) tumblr - a blogging platform and so much more for brands and consumer alike. From fashion brands like Nordstrom to finance brands like American Express, tumblr has become a place to not just tell a story but allow the consumer to see a different side of the brand; and of course explore and engage with fun, digestible content – from posts to photos to videos and more.

ProTip: when using a platform like tumblr (or your blogging place of choice) always consider the amount of time and amount of content your brand has for both quality and frequency. Your audience will expect fresh, new, engaging content on a consistent basis.

note: this post was originally written for Social Media Club and my original post can be found here.

LinkedIn & How Fashion Brands can take Advantage

So you know about Facebook and Twitter, but there’s more to social then those two players. Some brands forget that LinkedIn is not just a great resource for individuals and their “online resumes” – but also a great network for you to showcase your brand, boast product offerings, highlight team members, initiate collaboration, and more!

Here are 5 Ways Fashion Brands Can Leverage LinkedIn

  • Products and services tab: the perfect place to show off the great things your brand offers. For example: if your brand has 3 to 5 specific offerings, a new offer, or updates – the tab is a great way to link directly, give teasers, and provide a place for consumers to comment. Tip - consider video content on this tab to make your products more engaging and shareable.

  • Cross Promote:  LinkedIn allows brands to cross promote their other social networks such as Twitter feeds but also their blog rss feeds. Fashion brands that have a great content source such as a rich blog with visuals should always find ways to create awareness for their content and in turn engagement with it – whether it’s through the blog itself or through distribution on social networks.

  • Company Updates: LinkedIn offers a great location to update on what’s happening with the company. Does your company have a new CMO or Intern? Give them the spotlight and show how much you appreciate your team.

    To learn about the other 2 helpful ways fashion brands can leverage LinkedIn (or most brands for that matter) – check out my full post on startup fashion.

    Photo source: http://blog.amsterdamprinting.com/2013/03/07/10-excellent-examples-of-linkedin-cover-images-for-brands/030413_apl_blog_images_post2/

Determining if the “shiny object” is the right social network for your Brand

StartUp FASHION Pinterest

Does your brand get distracted by shiny objects (aka social networks)? Don’t be fooled by a fad; but at the same time don’t dismiss them either. We’ve come a long way since the days of only MySpace, Facebook, and Twitter — there’s a new social network popping up seemingly every day – whether it’s Pinterest, Instagram, Vine, or the next shiny object – each brand needs to evaluate which ones work for them.

Is your brand wondering which social networks to use and which ones to not bother with?

There are two main things to consider for the “shiny object syndrome” when it comes to the latest and possibly greatest social networks:

Does it work for your brand type and does it work with your brand’s marketing and digital strategy?

Fashion works well on sites like Pinterest & Instagram but is LinkedIn right? Video content? Do you have the content or the ability and resources to create said content on a regular and consistent basis? These are all things to consider before diving in. It’s always better to do a few very well than a lot very poorly.

Consider Test and Learn to determine if the channel meets your goals and assists in your overall  marketing strategy.

To check out my examples for engagement, traffic, and sales read my full post on startup fashion. Interested in learning more about determining which social channels are right for your brand? Reach out in the comments below.

The Importance of Mobile for Brands Today

Brands realize (or are realizing) the importance of mobile considerations as our society is no longer just consuming content via a desktop of the television or newspaper. In the age of smart phones, tablets, and constantly being “on the go,” brands need to constantly consider how best to distribute content – where, when, and how. Distributing content on a blog, on a website, on Facebook is one thing – but is it mobile friendly? Can someone view easily? Share easily? All things to consider when considering a distribution strategy for content and content consumption by the target audience.

Content varies from blog posts to tweets to video to infographics to…so much more. In the case of video, mobile consumption is growing each year. Currently according to YouTube:

  • 25% of global YouTube views come from mobile devices
  • People watch one billion views a day on YouTube mobile
  • YouTube is available on 400 million devices
  • Traffic from mobile devices tripled in 2011

Video content tells the brand’s story – whether it’s on YouTube or a quick snippet on vine – and of course they’re both shared across social. Both are meant for mobile so it’s important to ensure mobile friendliness when you are embedding on your sites –  check to see that your site is either a mobile site or a responsive web design which adjusts to screens accordingly.

If you aren’t considering mobile – you’re losing audience members, you’re losing engagement, you’re losing the value ofy our content. In one word – Fail.

Rather than losing out – when it comes to video content and focusing on mobile consumption consider the following when strategizing: (1) short and digestible content; (2) uploading 2 hours before the optimal viewing time for your audience; (3) second screen opportunities for engaging your audience when watching TV (ex. extended content or behind the scenes); and of course (4) ensuring your content is easily shareable across your audiences’ preferred social networks.

Questions or Comments on how your brand strategizes for mobile? Let us know in the comments section below.

NOTE: this post was originally written for socialnomics and can also be found here.

Image sources: http://readwrite.com/2012/08/22/youtube-finally-offers-mobile-ads; http://www.midbeam.com/articles/play-youtube-video-streaming-on-mobile-with-2g-slow-speed/

Why your Fashion Brand Should Consider Video Content to Add Value

Burberry Video Content

Video content isn’t a new trend, but it’s definitely being adopted more often by brands as the value and engagement has increased with social media and blog content — especially fashion brands, in order to tell their story.

The value of video content is growing exponentially in this visual world of social media and content.

Hot Example: Just look at Burberry and how they utilize YouTube videos and streaming videos throughout their Facebook page. They give their Facebook fans the chance to have insider content on their campaigns and runway shows, as well as be there live and “front row.”

Or if you want to get really tech-sexy: Add video to your in-store experience like Burberry did below.

 

Why should your fashion brand embrace video content?

Drive Commerce

YouTube videos are great for driving action if used properly. If your budget doesn’t allow for youtube annotations (driving to products and services) then embedding video content on social sites or a blog is a great alternative. It’s easier to drive to commerce and doesn’t cost a pretty penny to do so. Note – Videos are great for sharing a sneak peek into a new product line; how a line was made; a runway show; and of course enticing the viewer/customer to “want” – no, “need” your product.

Engage

Fans, especially loyal fans of fashion brands, want the inside scoop of the latest and greatest coming down the pike. And when there’s a sale – they want to be the first to know.

Gap on Facebook does a great job of letting friends know when something is new, when there’s a sale coming up, and when there’s an online exclusive.

Read more on how you can engage with video content; and my third tip on how to take advantage of video for your fashion brand on my original full post on Startup Fashion.

Photo Sources: Fast Company

How to: Take Advantage of Vine Video App for your Fashion Brand

vine video app

Have you encountered Vine yet? This short video app is already being utilized by brands and consumers alike due to its many advantages, two of which are simplicity and ease of use.

As a brand owner, you should think about how Vine could possibly work with your current social media strategy.

Here are 5 advantages Vine has for brand content across the fashion industry:

Short, Digestible Content

Vine takes quick snippets of video content and stitches them together to create a quick 6 second snapshot of video.

The fact that you don’t need continues footage but instead can use 3 snippets stitched together is very cool. It allows a brand to take 3 different views of its new fashion line or fashion show, rather than just one at time. It also allows the consumer to get more than just one view of a product or event.

Utilizing Your Twitter Audience

Since you can sign up through Twitter, it makes it simple to follow any of your twitter followers who are also on vine.

In addition, a brand can easily share Vine content on Twitter once it’s been recorded. It can also be shared on Facebook. The ease of integration is key for content in order to release it just as quickly as it’s recorded.

Ease of Use

The steps to setting up an account, shooting your first video, and sharing are as simple as one, two, three. The process has that same easy flow as Instagram, but makes it possible to share content on other channels.

There are also other Vine tools like VineIt that are being released (not necessarily connected with the Vine team) that help find and view videos, as well as integrate with Tumblr. Since so many fashion brands utilize Tumblr, it’s awesome that Vine can be uploaded or embedded in there too.

To read about key tactics fashion brands can utilize for their Vine videos alongside their digital strategy, read my full post on Startup Fashion. Hint – there are some great examples!

How to: Start Fresh with 2013 Social Media Goals

This post on starting fresh for the new year in social media was originally written for Social Media Club and my original post can also be found here

Now that you have your social media resolutions on your checklist, why not consider some other social media goals to accomplish this year as you “start fresh.”

As we stated in resolution #5 it is important to set reachable goals, such as a greater focus on content. Many consider brands as publishers nowadays, is your brand one of those? Content has been deemed “king” by many, but how does your audience perceive your brand’s content? Do they find it valuable? Useful to their everyday life? Helpful for their needs specific to your brand? Or is it just fun and helps build awareness and create engagement?

Whatever the purpose for your content, it is helpful to create goals around your content strategy for your social media networks.

Here are a few to consider…

1. B.L.O.G.

If your brand doesn’t already have a blog or a part on the website to drive audience to for content, then it may be something to consider in order to demonstrate your brand is the expert voice in a specific arena. For example, if your brand sells fitness apparel, perhaps a blog on fitness, health, and matching apparel to fitness/health could be beneficial to your target audience. At SmokePost Dunning you will find good healthyy products. Link the content to the needs and wants of your audience through what they search for and consume on a regular basis.

2. Get VisualUnless your marketing team has been living under a rock, it must be pretty obvious that visual content has become more and more prevalent among consumers and brands.Adding videos and photos to blogs, being on Pinterest (if your brand has fun visual photos), and/or sharing on Facebook can make your brand stand out.

Just look at Oreo - they rock this with fun, shareable nuggets of visual content.

3. Cross Promote

If you have a blog, and visual content – cross promote that amazing goodness. Depending upon where your audience consumes your content, you may want to share your blog posts on Facebook or on Twitter. If your brand is more suited on LinkedIn – share it there. If your brand utilizes the SEO perks of Google Plus – share it there. Just make sure you choose the social networks that work for your audience and your brand type.

Tip: Don’t forget you can cross promote in emails and newsletters too.

4. Personalize and Target It

Some of your audience may want to hear about tips and tricks, while others may want to learn deeper knowledge, and others may want on the surface fun with visual photos and videos that entertain. When you realize which types of content work best on a social network (through testing and learning), target your content to specific social networks more specifically. And to take it a step deeper – target your posts to different regions based on location and weather and events occurring. Another level deeper? In newsletters and emails, you can target your audience down to what they prefer. Personalize it! Make them feel like you are giving them exactly what they want and when they want it – and where they want it!.

5. Unite Offline and Online

Offline experiences have been washed away due to online engagement so we recommend you marry the two when possible for larger impact. For example, a brand likeLululemon uses localized Facebook pages for particular retail locations to promote clothing they have as well as in store events they will be hosting (like Yoga). You get the customer in the store to buy a top, you get them to fan you on Facebook to keep up with the latest news and updates, and then they come back to check out Yoga with their girlfriends and engage with the brand in a more personalized way…then perhaps they buy more clothes? And so do their friends? Awesome.

These are just a few of the goals your brand can consider to amplify your marketing and business goals. Determine the goals that fit your 2013 vision and will help build your brand’s presence and create deeper and more high level involvement with your fans.

How to: Be Successful in Social Media in 2013

Warning – this is not the usual social media success post. Keep reading to get to the root…

So you’ve read about what your brand resolutions should be, what social media goals you should consider, and what to do and not do over and over again…but do you really know what your brand needs to be successful in social media this upcoming year? I have three specific items your brand should have on its checklist (if it’s not on there already)…

1) Hire Well

It’s not just about what you do on Facebook and Twitter and the content you produce, it’s the people helping to strategize said content and how it’s utilized across channels. When hiring your team, consider your culture, your goals, and where you want that team to go. Do these new potential employees fit your brand needs and especially the culture your brand has been developing?

2) Hire Native

I cannot emphasize this enough – hire native, hire native, and hire native. By native I mean – digitally native. Do you want to teach your employees social media and blogging or do you want them to crash through the door with their own ideas, know it like the back of their hands, and challenge your team to think more creatively, think more personally, and bring it to another level? Enough said.

3) Do What You Preach

Unfortunately there are one too many brands who offer advice and preach to be social media savvy and then they don’t hold their own. Eat the dog food and show your brands you are an expert through your actions, and not just your blog posts. Your audience will trust you more, come to your brand for your content, and believe in your brand if you prove it. Just look at Amex who isn’t a social media expert per say, but they started rocking it across social media channels, using guest bloggers to bring in expertise, and offering their small businesses the content they need to be successful in their markets. Now that’s the ticket.

 

 

Follow: These Steps to Successfully Market Your Event

Have you ever been to a trade show or a promotional event and you just knew that brand had not prepared enough? Don’t let yourself be that brand. Two words: Plan Ahead.

When it comes to online and offline events, online event marketing is key to success in order to engage your audience pre-event, during the event, and even after the event.

EVENT MARKETING written on blackboard background high resolution

Use your social media presence, your online prowess, and your awesome marketing team to succeed at marketing your event.

Facebook, Twitter, Foursquare, Tumblr, you name it…

You know the age old saying, “be where your audience is”… if your audience is engaging with you heavily on Facebook or Twitter, why not help promote your event to them there? Start early and update as the event approaches with new tidbits they may want to know.

Do you have a cool speaker? Special giveaways? An early bird entry fee? Your audience wants to know! And don’t forget a fun branded hashtag to corral the conversation so you can listen in and so can your followers. That hashtag can be used before during and after the event in order to keep the conversation flowing and get a larger audience to over hear what an awesome event your brand is having.

Event Page(s)

Why pay when you can leverage free offerings. Eventbrite allows for advance planning of events, social media integration, ticket fees and more; a great way for people to easily purchase tickets or sign up for an event online or through their mobile app.

Best part – you can keep track of sign-ups as they happen and alert the attendees as needed.

To learn about the 3 other necessary steps to successfully market your event, check out my full post on Startup Fashion. And leave comments below with questions!

 

Your Smart Phone & Your Productivity: Pros and Cons

Many of us tech obsessed, gadget oriented, app-using, smart phone addicted individuals breathe, eat and sleep with our favorite devices. Can you imagine what that does to our daily productivity? To most of us that means we can:

  • answer emails quicker,
  • respond to phone calls and texts faster,
  • pay with our smart phones rather than needing our wallets,
  • pay our bills
  • track our schedule
  • take notes
  • find where we’re going,
  • listen to our music,
  • track our fitness routines,
  • go shopping on the go
  • and/or ask Siri to just do it for us.

But what about when it causes us to sleep less and in turn be less productive the next day?

This infographic on the affects of gadgets on your sleep demonstrated that there are unfortunate consequences…

Are the side effects of less sleep, less in person socializing, and less alertness worth the balance of being more efficient and being more connected?  Let me know in the comments below how you feel about your smart phone activity. How many devices do you use in a day? Has it made you less or more productive in your daily life?

Source: http://www.onlinepsychologydegree.net/2012/11/12/sleeping-with-gadgets/

Note: this post was originally written for Socialnomics.

Must Have for a Brand’s Blog: Blogging Editorial Guidelines

fashion blog

Your brand is awesome, you have great content, and your blog is off to a great start. But before you started said blog, did your team consider editorial guidelines? The content is crucial but so is maintaining control over how the content is created.

Here are five things to consider when putting together blogging editorial guidelines.  These ideas apply whether you are the only one blogging, you have a team, or you allow for guest posts.

In General: Audience, Topics, Edits/Reviews

It is important to establish specific guidelines for your bloggers to know your particular audience they are writing for. In addition giving them some initial ideas on topics is helpful so they know what is OK to write about and what is not advised. And of course letting them know how the editing and review process will work – for example if your team will review and edit or if the blogger will have to edit the piece until it is complete (or if there are certain amount of review rounds that are acceptable).

Formatting: Pictures, Videos, Bulleting, Headings

In order to make the process more streamlined and efficient it is more important to outline specific formatting procedures. For example how pictures are to be submitted (size, type), if videos can be used, how paragraphs should be written (headings, bullet points, sub headings). Some blogs even have rules on how soon you can have a heading in a blog post and how long paragraphs should be. Word count is also an important item to consider – 300 to 800 words is fairly standard.

To read more and find out my 3 other things to consider for editorial guidelines (plus my bonus item)…check out my full post on Startup Fashion.

 

How to: Optimize your Blog Editorial Calendar

I

editorial calendar

In earlier posts I wrote for the Startup Fashion blog, I talked about the importance of a content strategy and determining which platform is best for your blog: wordpress or tumblr. Once your brand has worked out these important steps, and has decided to create and curate content via a blog, an editorial calendar is a necessary next step in order to stay organized with fresh content on a consistent basis.

Here are 5 tips to get started with an editorial calendar:

Choose a Format

Decide which format would be best for ease of use among the editors and bloggers alike. It can be as simple as a Google spreadsheet, which makes it easy for multiple people to view and edit and have different admin privileges. This is great if you have additional bloggers on contributing to your site.

Schedule Topics Ahead

It is a good idea to plan out at least 1 to 3 months ahead with evergreen topics and allow room for real time topics that pop up due to current events, news, and more.

To read my 3 other tips on planning deadlines, keywords/tags, and managing time – check out my full and original post on the Startup Fashion Blog. Thanks!

Three Tips for your Blog Content Strategy

Blogging Content

Image via janefriedman.com

Publishing is no longer just in the hands of magazines and newspapers; brands have the opportunity (as many have realized) to provide the value of content to consumers through video, blogs, infographics, and much more.

Today the brand is the publisher. When brands start creating and curating content it is normally through a blog or landing page that consumers are directed through to other channels.

Does your brand have a blog? Is it ready to make the investment in writers and quality content to keep loyal fans and accrue new ones?

3 things to consider for your blog content strategy…

Content Buckets
Your blog strategy is dependent on your marketing/business goals so it is important to ensure your content strategy for your blog is in line with those goals. Then, whether you have a 3 person team or a 500 person team you need to do a few things to put out valuable content:

  • Evaluate what your competition is putting out for content and what content buckets they are focused on (is it lifestyle content, industry content, sales content, and what mix?)
  • Evaluate what your audience is clicking on; spending most of their time consuming, and what keywords drive them to your website.
  • Where are the gaps…fill them in.
  • Determine the 2 to 4 buckets your brand can focus on and  test and learn and optimize the content accordingly.
  • Note: your strategy will change with time and so will your content buckets. Be ready and willing to adapt.

To read my other 2 imperative tips for a blog content strategy, please check out my full post on Startup Fashion! Thanks!

 

Optimize your Email Marketing Campaign with 5 Tips

 

Email marketing is an essential part of marketing programs for brands. It allows brands to communicate personally and directly with their audience.

There are the basics that all brands should be implementing into their marketing plans, but then there are those few extras that brands can do to further optimize their email campaigns for increased open rates, engagement with the content, and in turn conversion to a customer (or loyal customer).

Here are 5 tips for optimizing email marketing:

Add Clear CTAs

Adding a call to action (CTA) is common, but not all brands do it properly. Unfortunately some brands forget to make it stand out.  Or they add too many, making the call to action (the intent from the brand) less likely to occur.

Our tip – make the one, specific CTA, stand out. Use a button or a different color…either way ensure it calls out to the reader. In addition ensure the wording on the CTA is relevant and a next step that makes sense.

For example, if you have an excerpt on one of your products, add a CTA that allows the reader to continue reading on the topic elsewhere (online, social media, or via download).

Socialize your Content

This step is crucial to any brand whether they are just starting out or not. Utilize social presence and allow the audience to continue the conversation online with brand specific hashtags ,which apply to the content.

Additionally, allow readers to share your content easily with their friends.  Let them tweet it (have a shortened link already available for them to use), let them share on Facebook, let them pin it on Pinterest, let them +1 it or whatever they may choose as their preference.

The key is, the more shareable the content, the further the content and conversation will go. Hence – more eyeballs on your brand!

email marketing

 

To read my 3 other tips on email marketing, please read my original blog post for Startup Fashion. Thanks!

Five Reasons to Have a Blog for your Brand

Tory Burch blog

The importance of starting a blog as an independent fashion designer is based around a solid way to tell your story, drive traffic to your website, and allow your brand to grow a loyal fan base while allowing for a deeper look into the brand.

Lets take a closer look on why your brand should have a blog…

Create Awareness

Creating regular and consistent content and publishing out to your social channels can create awareness for your brand. The key is to have content that is valuable to your audience whether it be “how-to”, tips, expert advice, highlighting your products through lifestyle content, or a blend of content types.

That awareness will then lead to sharing of content on your fans’ channels for greater awareness, and in turn can drive traffic to your site for your products.

Drive Traffic

Your content, which will be engaging through multi-media such as photos and videos of your lines, can drive traffic through SEO (taking advantage of keywords and tags) as well as from referrals, influencers, and your loyal audience. Your blog can easily become the vehicle that leads traffic right to your products – whether it be your current or future fashion line.

To read the other 3 reasons why your brand should consider a blog, please read my full post on Startup Fashion. Thanks!

5 Features to Consider with Facebook Global Brand Pages

Facebook gone Global or should we say local? Global brands can now reach a  larger audience  with these pages in the Facebook users’ own language. Great for brands and consumers. Here’s why:

1. Go local – Although targeting is available now for Facebook posts, it is a nice luxury to be able to have a whole page targeted to a particular area rather than just posts. Unfortunately small business are unable to do so (just yet).

2. Automatic referral to the right page – Consumers (aka Facebook users) don’t have to hunt for the global page they want; instead they’ll be directed automatically (although a person can choose another through a drop down menu if desired).

3. Combined Insights - We marketers all realize how important and invaluable measuring is in order to optimize our strategies. Luckily with Facebook Global Pages – brands can combine “likes” and “people talking about this” across countries. That helps in order to measure across pages, rather than going one by one.

4. Ability to communicate to global fan base already formed - Why is global valuable? Because most global brands already have a global fan base. Now it’s become even easier to communicate to each global fan. But what does this mean for content strategies – they are going global too (not just targeting one by one post). Get set…ready…crap…go!

5. Migration – one issue some brands may be concerned with is the migration or combination of multiple Facebook Pages they already have. Facebook appears to allow the migration of these multiple pages into one. How simple and easy that is – time will tell.

Want some real life examples – check out the movie Facebook Page forFrankenWeenie below….(when clicking on the carrot, you can switch “region” easily and simply if desired. It was already targeted to the U.S. for me).

 

NOTE: This post was originally written for Socialnomics and my original blog post can also be found here.

Questions? Comments? Let me know how you feel about Facebook Brand Pages in the comments below.

Three Second Screen Vendors for Brands to Consider

Tweet Tweet.

Nowadays more and more people are multitasking while watching TV in their living rooms and bedrooms. The laptop is open, the iPad is flipped up, and the smartphone is more of an experience than a phone. People are tweeting, get glueing, checking in, posting, and more. Why only watch a tv show, a sports game, or an event when you can experience more through the accompanying apps?

Shows like Glee and Fringe have multiple hashtags through each episode so people can follow the conversation and join along on Twitter. Other shows, like HBO’s True Blood, have accompanying apps which go deeper into each episode. Then there are apps like Shazam, Get Glue, and Zeebox which bring even more to your fingertips through the app experience for multiple shows and movies.

Shazam: This app is known for “naming that tune,” but now it does even more. Brands and shows can integrate the app into programs and ads to create a call to action for the audience. And now it can also display information about the cast, buzz, gossip, links for trivia, and facts. Look out for the CTA on the corner of your screen – and see what’s in store from your favorite brands, shows, and more.

Get Glue: Like foursquare, fans have an opportunity to “check in” but this time it’s in TV shows. Fans can then reap rewards, chat with fellow fans, and receive “recognition” for their status. It’s basically a fun interactive way to be a part of your favorite shows and movies while watching. With over 2M users, this app demonstrates that brands shouldn’t pass this one by…it has potential to reach viewers where they are interacting during the show and/or viewing experience.

Zeebox: Funny name, great app – it’s like all the viewing apps in one experience. In short it’s an app that pertains to what you want to watch and what your friends are watching. It allows audience members to dig a little deeper into their shows through “zeetags” which appear during certain scenes and allow you to click for more info and insights into what’s happening. And of course it is also integrated with your social channels through both Facebook and Twitter and can even allow viewing parties with friends.

Why it matters? Brands have an opportunity to reach their target audience when they are most engaged with viewing and apps. Brands have the ability to optimize their ads with call to actions, partner with shows, sports games, and live events. For example, the Super Bowl had hashtags in every commercial — although this is a quick and simple CTA and click for engagement, it is a step closer. Brands who know how to move faster and take advantage are shows like I mentioned above. Will your brand be a leader in the second screen experience? Don’t be left behind – give your consumers rewards for engaging with your branded content when they want it and where they already are engaged.

NOTE: This Post was originally written for Social Media Club and my original post can be found here.

Further Reading:

 

4 Features to Consider When Choosing Between Tumblr and WordPress

 

Tumblr vs WordPress

Image: SmartFatBogger.in

Starting a fashion blog is not always as simple as one, two, three – but platforms like Tumblr and WordPress do help in making it a little easier.

Luckily they are both fairly easy to use and provide many options for templates as well as customization. The tough part is choosing which platform fits your needs and wants for the perfect place to host your vivid content.

Cost 

In short, Tumblr is free and WordPress is not.

However, if you care less about having your own domain used then you could use the free wordpress.com site instead of wordpress.org. This is definitely not advised as there are less options for customization and limited features.

With WordPress.org the cost is not for the site, but for the hosting, design and development of customizing it.

Note: Tumblr cannot be hosted elsewhere. The blog would be hosted on Tumblr itself.

Customization

WordPress is scalable and can be customized with widgets and custom CSS to a full blown out website if desired.

WordPress easily supports widgets and plugins which can be added simply without worrying about hard coding, while Tumblr must be custom coded for similar functionality and plugins.

SEO Optimization

To read the rest of the differences (and you definitely want to know about SEO) between WordPress and Tumblr (including my bonus tip), check out my original post for Startup Fashion here

Are you a designer with a blog that supports your brand?  Which platform do you use?  Do you like it?